STANDARD DOA POLICY:
If, for some reason, one or all of the livestock arrives at DOA, the package must remain sealed in its original packaging. A quality photograph that accurately represents the item(s), sealed in its original packaging, must be sent within 2 hours of the first delivery attempt. If and only then will instructions be provided by the seller to proceed in the proper handling of the item(s) without voiding the policy. We, Mythical Corals LLC., hold the right to ask for additional evidence following the initial photograph, so please do not discard, modify or make any changes unless instructed. Failure to do so will void the DOA policy. If the item(s) comply with the required conditions in the DOA policy, we will issue a replacement or full credit if the item is not currently available, minus the shipping fees. The buyer is responsible for any shipping fees associated with any replacement orders. We are not responsible or liable for any possible delays, loss of shipment(s), or any mishandling performed by the receiver, carrier, or due to weather circumstances. We, at this time, do not offer any refunds on DOA item(s). The DOA policy is void if any terms or procedures listed are violated, breached, or disregarded. Thank you.
NOTE: The seller may request the item(s), merchandise(s), or purchase(s) from the buyer to be shipped back. Therefore, the buyer is responsible for possible shipping fees and proper handling. Communication with the seller before discarding, modifying, or changing any item(s) is required. The DOA policy is void if any terms or procedures listed are violated, breached, or disregarded. Thank you.
DOA: MC BOUNCE ECLECTUS & OTHER MUSHROOM(S)
Before you commit - these bounces are experimental, meaning these occurrences are not routine or regular. Many individuals have success with these Bounce Eclectus and other mushrooms. With that said, there are risks of unsuccessful attempts that may result in deflation due to external factors, such as stress, water and tank conditions, lighting, etc. We recommend that any mushroom(s) purchased not be dipped. Dipping can cause them to lose their natural coloring and bubbles. This results in the mushroom(s) becoming unhealthy. Terms and conditions from the standard DOA Policy apply to the MC Bounce Eclectus Mushroom and any other mushroom(s) purchased.
FOR LOCAL PICKUPS:
Corals and/or mushrooms can only be held for 1 week from the initial date of purchase. For instance, if the order was purchased on a Wednesday, the next following Wednesday will mark the first week and last day for pickup. After the last day of pickup, whether the day is in the middle or the end of the week, there will be a charge of an additional non-refundable $50 each week starting after the last pickup day. Following the example stated above, if the buyer fails to pick up their purchase by that Wednesday (last pick up day), the additional charge(s) will start from that Thursday and the next following week(s). The payment(s) will be needed to be paid for via PayPal or the original payment method before the next scheduled pick up day. If the buyer fails to send the non-refundable payment before the next meet up date, the deal will be cancelled and the original amount will be refunded, excluding the additional $50 fee(s). The pickup location will be given to the buyer beforehand. It is the buyers' responsibility to communicate and/or confirm the scheduled pick up date. Failing to communicate and/or confirming the pickup date does not excuse or void this policy. This policy applies to every circumstances and occasions of the buyers'. If the owner is not able to meet up on a specific pickup date under any circumstances, another date will be arranged and communicated via the original communication platform (i.e. Facebook, Instagram, Emails, or personal phone number).
FOR PARTIAL PAYMENTS:
With confirmation from Mythical Corals LLC., partial payments are accepted and divided into 2-4 payments. In addition, the partial payment is to be finalized and completed within two weeks from the initial date of the invoice sent. If the purchaser is unable to fulfill and complete payments within two weeks, the order will be canceled and terminated. For any accommodations needed, it is the buyers’ responsibility to communicate their needs before purchasing.
ONLINE 5% OFF NEXT PURCHASE COUPONS:
A 5% off next purchase coupon will be included in each ONLINE order. Each coupon will have a unique card number and the customer’s name stamped on the card. Each coupon may only be used ONCE and only by the specific customer. These coupon(s) will not be allowed to be used on IN-PERSON order(s). It is the customer’s responsibility to communicate to the buyer when they would like to use the coupon.
HOW TO USE THE 5% OFF COUPON ON ONLINE ORDERS:
Pictures of the coupon will be required, front and back, BEFORE the invoice has been paid for. The coupon will be verified with the unique card number and customer number by the buyer. If the verification failed, the use of the coupon will not be allowed.
DISCLAIMER: ONLY ONE coupon may be used per transaction!
GIFT(S) CARDS AT IN-PERSON SHOWS:
Each customer will have a chance to win a gift card from $5-$100 per transaction/order at in-person shows ONLY. Each gift card will have a unique card number and stamped with the customer’s name on the back. These gift cards may be used multiple times until the maximum amount has been reached. It is the customer’s responsibility to specify and communicate to the buyer how much they would like to use on the gift card each time. These gift cards may ONLY be used by the specific customer and can be used for ONLINE and IN-PERSON orders.
HOW TO USE THE GIFT CARDS IN PERSON:
The gift card will be required to be shown in-person and verified. The gift card will be verified with the unique card number and customer number by the buyer. If the verification failed, the use of the gift card will not be allowed. The card holder of the gift card MUST BE PRESENT in-person during the transaction process in order for the gift card to be valid. An identification card may be asked by the buyer to complete the verification process.
HOW TO USE THE GIFT CARDS FOR ONLINE ORDERS:
Pictures of the gift card, front and back, will be required BEFORE the invoice has been paid for. The gift card will be verified with the unique card number and customer number by the buyer. If the verification failed, the use of the gift card will not be allowed.
DISCLAIMER: The gift cards and 5% off coupon may not be used together! ONLY one of the two may be used per transaction!
Buyer(s) are responsible and held liable to read and understand these terms and conditions before purchasing. Therefore, by paying for the invoice, the party has read, understood, and agreed to all these terms and conditions.